1. Registration and Admission
- When does registration start and end?
Registration opens on November 4, 2025, and closes on November 30, 2025.
If you have paid the seat reservation fee (SAR 115), you may complete the remaining payment up to one week after classes begin.
- Do I need a Qiyas (Aptitude or Achievement) test to register?
No, there is no requirement for aptitude or achievement tests for diploma admission.
- Can I enroll in the diploma while studying at a university or another institution?
Yes, you can, provided you are able to attend the lectures and complete all diploma requirements.
- Is an ID photo from the Tawakkalna app accepted?
Yes, an ID image from the Tawakkalna app is officially accepted.
- Can I obtain an enrollment letter to submit to my employer?
Yes. Once you pay the seat reservation fee (SAR 115), an enrollment letter will be automatically sent to your email.
If you do not receive it, please contact the Student Affairs Department to request a copy at:
📧 [email protected]
- What type of diploma is offered?
The diploma is classified as a "Professional Associate Diploma" according to the National Qualifications Framework issued by the Education and Training Evaluation Commission in the Kingdom of Saudi Arabia.
- What is meant by a Professional Associate Diploma?
Obtaining this qualification requires completing at least 24 accredited credit hours after secondary education or its equivalent.
It may be an extension of general education after high school and typically requires one academic year of full-time study, or its equivalent according to the applicable regulations and guidelines.
The associate diploma is designed to develop the knowledge and skills necessary for employment in administrative or professional fields that require limited specialized expertise. It is considered a recognized qualification on its own and may also serve as a foundation for further studies leading to a higher qualification, or as an exit point within certain program structures at the intermediate, advanced diploma, or bachelor's levels.
2. Programs and Study Details
- Are the diplomas offered online?
Yes, all diplomas are offered through distance learning (online), including exams.
- Is attendance mandatory?
Yes, attendance of live sessions is mandatory to record attendance and meet diploma requirements.
- Can I just watch the recorded lectures without attending live sessions?
No, live attendance is required to receive the certificate.
- Are the diplomas held in the evening?
Yes, all diplomas are conducted in the evening period.
- What is the duration of the diploma?
The diploma lasts for one academic year (8 months), divided into two semesters:
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First semester: December 2025 – March 2026
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Second semester: March 2026 – July 2026
- How many days per week are there classes?
Three days per week, with each lecture lasting approximately 2 to 4 hours.
- Can I complete the diploma earlier than scheduled?
No, the program must be completed within the designated duration.
- Can I study two diplomas at the same time?
No, it is not permitted to enroll in two diplomas simultaneously.
3. Courses and Examinations
- How many academic credit hours does the diploma include?
The diploma includes 30 accredited academic hours.
- Are there final or monthly exams?
Yes, there are both monthly and final exams held at specific times (not open-schedule).
- What is the ratio of self-study?
40% with the instructor (live sessions) and 60% self-study, including short assignments and activities.
- What is the purpose of self-study?
To enhance trainees’ skills in independence, problem-solving, and decision-making.
- How many absences are allowed?
After the fourth absence, the trainee will be dismissed from the diploma.
- Is attendance tracked in the system?
Yes, the university’s electronic system automatically records attendance in each student’s account.
4. Certificates and Accreditation
- Is the diploma accredited?
Yes, the diploma is issued by AlMaarefa University, licensed by the Ministry of Education.
- Is it classified by the Ministry of Human Resources?
Yes, it is classified as a Professional Diploma (Associate Level) according to the National Qualifications Framework, not a technical diploma.
- Is the diploma recognized in the government sector?
Yes, it is recognized as a supportive professional qualification that adds points for promotion and enhances employment opportunities in both government and private sectors.
- Do students receive an academic transcript?
Yes, students receive both a certificate and an academic transcript issued by AlMaarefa University, showing 30 academic hours.
- Can I pursue a university degree after the diploma?
Yes, it is allowed; however, the diploma is not equivalent to a university pathway and cannot be bridged.
5. Fees and Payment
- What is the registration fee?
The seat reservation fee is SAR 115, which guarantees your seat in the diploma. This amount is non-refundable.
- Is installment payment available?
Yes, there are two installment options:
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Via Tamara: over 4 months.
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Via the university website: over 8 months (the study duration).
- Can I pay in cash?
No, all payments must be made electronically through the website.
- If I pay one installment and then wish to pay the full amount, is that possible?
Yes, you can settle the remaining amount in full by contacting the Student Affairs Department at:
📧 [email protected]
6. Diplomas Eligible for Reimbursement from the HRDF (Hadaf)
-Which diplomas are eligible for fee reimbursement from Hadaf?
The following diplomas are eligible through the Human Resources Development Fund (Hadaf):
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Professional Diploma in Executive Leadership
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Professional Diploma in Customer Service Management
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Professional Diploma in Digital Marketing
- What are the certificate details and reimbursement amounts for each diploma?
Professional Diploma in Executive Leadership
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Leadership Certificate: SAR 1,840 reimbursement
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Project Management Certificate: SAR 3,165 reimbursement
Professional Diploma in Digital Marketing
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Marketing Certificate: SAR 3,165 reimbursement
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Sales Certificate: SAR 1,840 reimbursement
Professional Diploma in Customer Experience Management
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Customer Service Certificate: SAR 1,840 reimbursement
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Computer Technology Certificate: SAR 3,165 reimbursement
Note: Each professional certificate must be passed separately to claim its corresponding reimbursement.
- Can I get assistance with the application?
Yes, the trainee can contact the customer service team at the following number 920035022 to receive support and guidance in completing the request submission process through the Hadaf platform.
You may also access the compensation service provided by the Human Resources Development Fund through the following link:
7. Communication and Announcements
- Will students be reminded before classes start?
Yes, reminders and notifications are sent prior to the start of classes.
- Where are new diplomas announced?
All new programs are announced through AlMaarefa University’s official social media channels.
8. English Language Program Accompanying the Diplomas
- What is the duration of the English course?
24 weeks, divided as follows:
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12 weeks of self-study.
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12 weeks of self-study plus one live weekly session (1 hour).
- What are the requirements to obtain the certificate?
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Completion of at least 70% of self-study activities.
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Attendance of 12 live sessions.
- Is there a final exam English language course.?
No, there is no traditional final exam; evaluation is based on continuous performance and activities throughout the course.
